Service Writer

Service Writer


We are looking for people who are Happy, Friendly, and Excited about life. He or she must enjoy talking to people and project a genuine caring attitude. You will be interacting with customers both in person and over the phone. Grumpy people need not apply. No previous experience in the automotive industry required. We will provide the necessary training to be successful in this position. ATTITUDE is key. We look forward to meeting you!

Morrison's Auto-Rite Inc has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Jamaica Plain, MA.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Morrison's Auto-Rite Inc customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

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Reviews

Happened to have a low tire pressure light on in JP. Pulled over and asked for help. A gentleman recommended me here. They didn't hesitate to help. Honest and gracious people. Not enough just to say Thank you. I'll be out of my way, do myself a favor and give them business.

, 05/13/2022

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I visited Morrison's to have an engine leak test performed, hoping to find the source of a strong, persistent burning smell coming from my engine. I had attempted to resolve this problem at two other shops previously. Morrison's was able to correctly diagnose the issue, and have my car back to me the next day. I couldn't have hoped for a better outcome. They addressed several other problems while there, and got everything in my older Volvo up to snuff. I appreciate them for their great customer service and professionalism. I very much look forward to using them again in the future, and would recommend them.

, 05/10/2022

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Great service! They're so friendly and communicative and the prices are very fair.

, 05/02/2022

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