About Morrison's Auto-Rite Inc

The Biggest Problems You'll Experience With Most Repair Shops And How Morrison's Auto-Rite Overcomes Them All

1. Poor Customer Service
2.Vehicle is not fixed on time
3. Lack of Honesty
4. Vehicle Is Not Fixed Right The First Time

Are you frustrated with the service, communication and professionalism of your present automotive repair facility? Maybe you're new to the area and confused about which repair shop is dependable and with whom you should trust your vehicle. Finally, maybe you're tired with the constant run-around you get at the dealership. If any of these situations is familiar to you, then I would like to show you how to dramatically improve your experience when you take your vehicle for maintenance or repairs.

My name is Robert Morrison. I am one of the owner's of Morrison's Auto-Rite. Together with my partners - Fred Morrison and Michael Gallagher, we operate one of the largest auto repair facilities in the area. We have been serving the people of Jamaica Plain and the surrounding communities for over 35 years. We do something unique in our industry by eliminating many of the problems customers encounter with automotive repair facilities.

From The 39 early Morning Bus Stop Riders:

Every morning, mostly before the sun comes up and especially in the winter months, I sit at the 39 bus stop right across from your shop. Typically it is dark or grey and overcast and not much fun.

The TV screen you can see from the bus stop always has picture of pets dogs and cats mostly - it is the best! It brightens up the dreariest morning and now myself and a few others at the bus stop look every morning to see the dogs on screen - smiling and happy and cared for. It makes every morning better.

So from the 39 bus stop- THANK YOU!

Morrison's Auto-Rite Inc Offers Auto Repair Services You Can Count On!

Morrison's Auto-Rite Inc has been providing customers in the Jamaica Plain, MA 02130 area with high-quality automotive maintenance and repair services since 1969. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electric and Hybrid Vehicle , Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Lube Services, Miscellaneous Services, Tires, Towing, Transmission Services and Undercar Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly.

To learn more about our services, call us at 617-522-4444 or email us today. We're looking forward to earning your trust as a friendly, honest and reliable alternative for your auto maintenance and repair needs in Jamaica Plain.

Jamaica Plain Gazette

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Testimonials

Been taking vehicles here for about 20 years. Family owned JP institution that gives back to the community. Great folks and great service!

David Warner, 01/23/2020
If I could give this team a 6th star, I would. This is one of the best businesses in Boston - it is undoubtedly the best service, best product, and best people around. Don't get me started in comparing them to other auto repair services.

Trevor Wissink-Adams, 01/16/2020
Brightens Dreary Mornings
Jamaica Plain, MA

Every morning, mostly before the sun comes up and especially in the winter months, I sit at the 39 bus stop right across from your shop. Typically it is dark or grey and overcast and not much fun. The TV screen you can see from the bus stop always has pictures of pets - dogs and cats mostly - it is the best! It brightens up the dreariest morning and now, myself and a few others at the bus stop look every morning to see the dogs on screen - smiling and happy and cared for. It makes every morning better. So from the 39 bus stop- THANK YOU!

39 Early Morning Bus Stop Riders, 01/14/2020
I heard about this shop through a trusted friend, and Morrison's exceeded my expectations. I had an easy time making an appt online for the next day and was met with friendly faces when dropping off my car. They even were offering fresh baked goodies, yum! Mike called me a few hours later to let me know the oil change was complete and point out a few items I may want to keep an eye on. When I picked up my car, he was great at explaining what they recommended and showed me examples on my car. I never felt pressured or up-sold on unnecessary items, I never felt like they 'took advantage' of me being a young lady with minimal car knowledge. In fact they were extremely patient and were able to find clear ways to communicate so I could understand the car-lingo. Thank you Mike D and team, and I will be sure to continue to use your services!

Jess Heneghan, 01/02/2020
Morrison’s is a fantastic car repair and service (emphasis on service) spot. I brought my car in for the first time for an estimate on replacing my brakes. They were communicative, prompt and helpful on outlining my options. After having a tire rotation done (brought my car to another place to replace brakes since the other place needed to fix something they messed up in the first place), I got a nice letter from the owner about Morrison's dedication to customer service and a personal note from the guy I had worked with, Mike D. The letter also included a pass for a complimentary oil change. I brought my car in again to have my sideview mirror replaced and had another great experience. They're fairly priced and their customer service makes them stand out. Plus they always have cookies and other sweet treats for customers to enjoy when dropping off or picking up your car.

Erin Lee, 12/21/2019
This is a very honest, reliable, dependable shop. We have used them for many issues and they always do a great job.

Ryan Russell, 11/21/2019
I tried to do this via Google while in Boston, but I had no luck. I am late in finally doing this. The date could be off 1 day. I had a flat tire from hitting a curb with our new Honda pickup in Jamaica Plain while on vacation. Mike Gallagher was the person who took care of us. I do not hear well, and I may not have the last name correct, but Mike was on his name tag. If ratings were 1-10 for service with 10 being the best, I would give you an 11(you are better than all the others). We were visitors and you did not take advantage of us. The price for the new tire and front end alinement were very reasonable. We live in a rural area in Northern Minnesota, and Mike G. would be a welcome neighbor. He is a kind, decent person who also did me a big favor. He went above and beyond the call of duty. He knows what I am talking about, but you could not possibly do that for every customer. I hope I can repay Mike's kindness in some way. You are the best!!

David I., 10/10/2019
Honest! Dependable! Exceptional customer service! I googled "auto service near me", Morrison's had great reviews, they've been in business for over 50 years and it's family owned. I figured I'd take a chance seeing that I really didn't want to go back to the place up the street from me who over charged me to replace my radiator then come to find out they only patched my old one up. It was my lucky day. Morrison's is a gold mine auto service shop. FINALLY, no more stress trying to find a mechanic who is the right fit for me!!! I will NEVER go anywhere else. Thank you Mike for allowing me to trust my mechanic again. Sincerly, Vanessa DeSesa

Vanessa Desesa, 11/03/2019
Everyone at this place is so kind and transparent! I have never had such great customer service in my life. I would recommend them highly.

Terry Allen, 10/19/2019
Morrison's thorough and excellent at communicating. Their work is complete and without fault. I am so glad to have found this shop. The best!

David Curtis
I have now brought my car to Morrison's Auto Rite on two separate occasions. Both times I received great customer service, no surprise repairs, and fair prices.

Gregory K.
Morrison's was super helpful and kind to me! They were easy to schedule with, worked quickly, and charged fairly.

Emily D.
Morrison's is a family owned business. They are good mechanics and genuinely nice people whom you can trust. They will keep your car in great shape, and communicate clearly what your car needs. I live in Natick, but come into JP just to bring my car to Morrison's. That sort of says it all.

Anne K.
We're never disappointed with this JP institution. Just had some routine repairs done to keep our Honda CRV running and it's a joy riding off the lot with the assurance that they did the job expertly and with care. And a great staff!

Michel S.
Morrison's is absolutely amazing. I am a queer who knows nothing about cars. i trust the folks there completely. They are all honest and direct, they never mansplain, and they have really helped me out financially. Amazing people, amazing mechanics.

Emmett S.
I've never trusted a mechanic more! These guys are kind and thoughtful and know what they are talking about. They care about you and your car.

Emily B.
Excellent shop. Have been coming here for years both for my new Honda and classic Toyota. Honest, prompt, professional, knowledgeable, and super customer service oriented. Absolutely stand by their work. Can't recommend enough both for regular maintenance and acute issues.

Max G.
I love Morrison's! I love their "8 and wait" for routine maintenance (in by 8am, out within 30 mins). I love their coupons for free routine maintenance. I have never had any problems with repairs or service, it's always done right the first time. They are organized & communicate well. And they have a running slide show of customers' pets in the waiting room. :)

Susan R.
I have been a devoted Morrison's customer for the past 20 years. They are thorough, they fix the things they say they'll fix, and they can tell you what other repairs are on the horizon and how relatively important they are. Their customer service is excellent.

Beth B.
Everyone at Morrison's is so kind and transparent! I have never had such great customer service in my life. I felt considered and truly appreciated for the business! They thoroughly go over costs, explaination of issues, and repairs. If anyone wants to learn how to run a successful business, watch and learn from Morrison's Auto Rite!

Emily W.
Great experience with my first time visit. I was unsure of the extent of repairs required after a recent accident. Dropped my car off in the morning and had a callback within an hour. Mike examined my car and did an excellent job explaining what was damaged and the options going forward. Will definitely return for my future car needs and recommend to anyone.

Jacob G.
Super accommodating when I was having a major issue with my brakes and finished the job the next day when I told them I use my car everyday, all day for work! Extremely communicative about price, everything that was being done and very thorough. Highly recommend!

Emily H.
My first experience at Morrison's today was very positive. They saw me right when they opened without an appointment. They called me before noon with the prognosis and gave me best and worse case scenarios. Mike D. was very courteous and friendly. The atmosphere was very small town and the service ended up being finished the same day! Will definitely be back for other service needs.

Angela M.
I have had multiple cars repaired here over a number of years. The service is excellent, the communication honest and the prices fair. Having a car repair shop that can be trusted completely is a treasure. I would recommend them to anyone.

Joyce M.
I had a fantastic experience with Morrisons! I brought my car in to get a second opinion on recommendations that had been made by the dealership. Although they found more problems with the car than had been identified by the dealership they were able to help me identify the most pressing problems to fix, communicated openly about cost, provided quick and efficient service, upon pick up they even showed me the pieces of the vehicle that were extracted to help me understand why they needed to be replaced - as they had not been identified by the previous service department. After having been away for 10 years (because I don't live as close as I use to) I am so happy to be back as the folks at Morrison's truly understand quality service and customer service.

Ellie E.
Had some damage to my car after the last snow storm. Called this place up looking for a good local shop and this place totally hits the spot. Friendly, fast, and communicates well, this is a great place to take your car. I was in and out in a day. Highly recommend.

Jameson V.
Excellent, honest service.

Louise F.
Had a WONDERFUL first experience here! Came in for a tire replacement after a flat and they had my car in and fixed by noon the next day. I was expecting to pay upwards of $120 for a new tire but they went the extra mile to examine & patch my tire and it ended up costing me half of what I had planned for. Can't recommend the Morrison's team highly enough!!

Hope M.
Never been to a better auto shop. Honest people whose words and advice you can trust. They've saved me a bunch of money by finding solutions that other shops didn't think of or chose not to tell me. I moved to NY and I still come back every time because there's no one better than Morrison's.

Shuo P.
Great operation and nice people. I don't have any frame or reference, from a price perspective, to compare with but they are a good shop to rely on.

Gerry V.
Morrison's Auto Rite has excellent mechanics and the team is reliable and trustworthy. They get to know you, your car, and your specific car care needs. I appreciate the friendly, upfront and honest communications. I've been going to Morrison's for more than a decade and I'm grateful to have them nearby.

Tim B.
Exceptional service. It all started with my dad getting serviced here for years, and now I do as well. It's a place I can sincerely trust, where I know they take care of my car. Some might believe they say something is always needing fixing, but we do live in Boston where potholes and elements are the enemies. At least I know what ever comes about they can fix me right up! Thanks Morrison for your great team!

Emily W.
Very friendly and straight forward. Had my car's problem diagnosed, got parts, and repaired in one day, all while keeping me informed. The office was clean and the location was easy to find and get to. Would definitely recommend for anyone in the area.

John C.
We have been going here for many years and always satisfied with the level of service and professionalism. My father was an auto technician for 40 years and before I moved to Boston we did all auto work at home. Needless to say, it was difficult at first to let a shop take care of our vehicles but Morrison?s has proven that there are still some quality institutions left! Highly communicative and pricing is fair, couldn?t recommend more!

Eric M.
I've been taking my vehicles to Morrison's for about 10 years. Excellent service, every time. I really appreciate the whole picture when it comes to my vehicle, and Morrison's always breaks it down for me into immediate, upcoming, and long-term needs. Mike and Rob are always friendly, personable, and professional even when they have to deliver bad news! I appreciate the honesty and personal touch and always highly recommend Morrison's Auto Rite to anyone who will listen!

Alison M.
The customer service at Morrison's is unparalleled. They are so nice! They explain everything. And, of course, the actual repair work is top-notch. Their office is clean and orderly and - get this! - they have cookies and water for everyone. I once had to get my car towed here and it was kind of amazing to arrived from a tow truck journey to cookies.

Eva C.
The people at Morrison's are pleasant, courteous and very helpful. The service is excellent. They have serviced my cars for at least 15 years and I have never had an issue. I have recommended them to a number of friends, all who feel the same way.

Beth B.
The technicians are thorough, honest, professional, and always give options of when needed work can be done. I recommend them to everyone.

John C.
This is the second time i popped into Morrison's and the second time they save me money. seriously... the team they have working there is sincere, honest and friendly all these would be the valid reasons to have the highest prices around, but they don't. the perfect neighborhood auto shop.

Izzy B.
Highly recommended. I've been sending my car to Morrison's for about a year now, and they've always been incredibly courteous and helpful. They explain (sometimes over-explain, which isn't a bad thing) what's wrong and are very up-front with how much things will cost.

Nick H.
Morrison's always squeezes me in for service and they're always great about offering to explain things rather than just suggesting a bunch of work that may or may not be needed. They're not the cheapest service in town, but their consistency, quality work, and respectful communication has kept me a loyal customer for 5+ years.

Asher P.
Best oil change experience ever. Everyone was so friendly and efficient. No wait to get our car checked in at our appointment time. They had it done promptly and clearly explained the findings from the safety check. The complimentary cookies are icing on the cake. I didn't think I would be saying this, but I'm looking forward to our next oil change! Thanks to everyone for the great service.

Cherie R.
I've brought my car to Morrison's twice and each time the quality of the work and customer service has been awesome! They really care about making sure you have all the info you need about your car. Highly recommended!

Sarah G.
I have been going to Morrisons now for seven years and wouldn't choose anyone else to take care of my car. The technicians know cars intimately, and everyone is as honest as can be. Work is prompt and excellently done. They are the BEST.

John J.
I?ve always had excellent service at Morrison Auto Rite- with a call detailing what work is going to be done and the cost - never any unexpected surprises. I also appreciate the heads up one work that will be needed down the road so I can plan and budget accordingly. Very professional and friendly service. I never hesitate to recommend them to others looking for trustworthy auto repair.

Deb C.
Excellent local family-owned business. I've been going here for close to 30 years. Scheduling is easy, repairs are done right the first time, estimates are accurate, never any upsell, car is always done on time (or early!) At every oil change they check the car over & alert you to any developing problems and give you a heads up about what maintenance might be required in the next few months. Totally trustworthy, wonderful people.

Martha M.
We have been using Morrison's Auto-Rite for about six years since we moved to the neighborhood. Rob, Mike and the mechanics have done a terrific job in keeping our 11-year-old car humming. When we've bought the car in for a specific issue, they've done thorough checks and spotted potential problems early before they became more difficult and costly. The mechanics at Morrison's, moreover, have been very helpful in explaining various options and trade-offs in considering specific fixes. My wife and I have directed several friends to Morrison's. We are happy to provide an endorsement that, hopefully, will assist other drivers in the area and keep customers flowing to Morrison's Auto-Rite.

Ross G.
I have been relying on Morrison's Auto Rite for the last forty years. I have continued to rely on Morrison's even though twenty-three years ago I moved to a different part of town and so it is no longer as convenient for me as it was initially. The reason I stay with Morrison's is because their service is extraordinarily professional, very high quality, highly courteous and extremely friendly. Morrison's kept my 1994 Honda Civic's engine running like a new Maserati and the only reason I got a new car in 2015 was because the body of my old 1994 car was starting to wear out. I doubt you can find a better auto maintenance/repair shop anywhere.

John S.
Over 10 years ago, when we first moved to J.P., a dear friend and neighbor recommended Morrison's to us. It was the best tip ever! Mike, Rob and the gang at Morrison's have taken great care of our cars. They do excellent work, at a fair price, and are honest and reliable. We really cannot say enough good things about them, and how they've taken such great care of our vehicles.

Charles I.
Excellent shop. Have been coming here for years both for my new Honda and classic Toyota. Honest, prompt, professional, knowledgeable, and super customer service oriented. Absolutely stand by their work. Can't recommend enough both for regular maintenance and acute issues.

Max G.

Vehicle Tips

According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
Inspect the suspension system regularly. This will extend the life of the vehicle's tires.