Jamaica Plain, MA 02130 Our Code of Ethics

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Morrison auto shop has been a wonderful place to take my car. They let you know what needs to be done in a clear manner. I trust them.

Catherine McCarthy, 09/16/2021

Morrison's gives a thorough and patient consultation every time! I was referred here at the beginning of 2021 from a local facebook group and the service is unmatched! Eduardo and Rob are just so patient and, unlike a lot of other places-- they aren't condescending or make you feel obligated, and they explain and prioritize any potential fixes that need to be done. Every time I go in, I see them giving the same attentiveness to everyone. I'm the furthest from a car expert and I know I can trust them!!

Liz Eiseman, 09/02/2021

(Translated by Google) Top service! (Original) Top service!

Michele Lepietre, 08/23/2021

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CODE OF ETHICS

CODE OF ETHICS

Reviews

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