MORRISON'S AUTO-RITE INC

617-522-4444 | 475 Centre St

CODE OF ETHICS

CODE OF ETHICS, Jamaica Plain, MA

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Morrison's is absolutely the best. So helpful, kept me updated the whole time while my car was in the shop, flexible. Everyone is really kind and understanding. My car is running like a champ, too- I got a new timing belt, water pump, and exhaust fix all in a matter of hours for a very reasonable price. Next time a light comes on in my car I'll know where to go. Highly recommend. Thank you!

Libby K, 01/24/2021
I came to Morrison's for a replacement bulb in a pesky turn signal that burned out far too frequently for years. They were able to identify the underlying problem (when other mechanics just kept replacing the bulbs) and fix it for a very reasonable cost. They also worked quickly and were extremely communicative throughout the process. I highly recommend them!

Sophie Foss, 01/14/2021
I've been taking my van to these guys for 2 decades.. Never a concern.. They are on top of present and future needs, and always a perfect job. They are super friendly and I feel I can call them anytime about any issues that come up no matter where in the country I might be.

Dahlia Popovits, 01/03/2021
I have been bringing my cars to Morrison's since before I moved to Jamaica Plain 36 years ago. They are efficient, to excellent work, and are scrupulously honest. They are not the least expensive, but they do only what needs to be done and do it well. I've gone there with my car making terrible noises, only to have them make a slight adjustment at no charge. On the other hand, when they do extensive work, it's not cheap, but it's done right and they stand behind what they do.

Alan Shapiro, 12/31/2020
The team was so great! My technician, Eduardo, was extremely friendly and explained everything to me and did not pressure me to pay for maintenance I did not want done on my car. He and the team fixed the issues my car was having, and I couldn't be happier with me experience. Thank you so much, I will be back!

Haley Barbour, 11/19/2020
Great service, will absolutely returning and would sadly recommend to anyone looking for a local JP mechanic

Matthew Rivers, 11/06/2020